If you're interested to know what brand of DVD drive you have here are some pictures,
if yours doesn't match any of these it's a Hitachi:-
Samsung
Phillips
Thomson
Lynn,
Just received the
DVD Drive it's in and
working.........
The smile on my
sons face was
"priceless"!
Thanks for making
this much easier
than anticipated!!!
Dave B
I thank you. My
kids thank you. My
pocketbook thanks
pocketbook thanks
pocketbook thanks
you. 10 minutes
toyou. 10 minutes
to
pull the old drive
and replace with
the new. Games
that have never
played
are playing like it's
a new XBOX!
Rich G
As a single mom,
and having never
repaired anything
like this before, my
son and I were
truly appreciative of
the thorough
instructions, written
in easy to
understand
language. After
following the
instructions, using
the tool(s) you
provided, we felt a
great sense of
accomplishment
when we put our
Xbox back together
and it worked!
What you describe
is exactly what you
get--no "fine print"
or surprises. Thank
you for not only the
kit, but for the
great learning
experience, and the
lesson for my son
on the benefits of
not giving up.
Linda I.
You may have heard about Microsoft sending out free replacement power cords to Xbox
owners because of a potential fire hazard. Well, there's a lot more to it than that. It's more
likely an internal problem that has nothing to do with the power cord. Please click here for
more info.
A surge protector for your Xbox is an excellent investment. I get dozens of emails from
people whose Xbox fell victim to a power surge and now have to decide if they want to
spend upwards of a hundred dollars to fix it. Likewise, if your Xbox is connected to the
Internet for online gaming a nearby lightning strike could also spell it's doom. A few simple
precautions can save you a lot of money in the long run.
If you have a "call customer service" message come up, call them. They might be able to
help you get your game going again for free, and if they do want money, rumor has it the
customer service operators are authorized to give you 25% off if you whine enough :-)
D-skins will protect your discs from scratches and dirt but will also cause your laser to
work twice as hard. That means it will wear out quicker and stop reading disc's sooner so
be warned.
MadKatz brand puts out a lot of third party video game accessories- they're all trash.
as well as any PC drive, DVD player, VCR, or anything else that uses them to spin gears.
If you must have one, keep it far far away from your delicate electronics. FYI, these plain
not good for you.
Please don't use cheap CD cleaners or "polishers" to take the scratches off of your video
games. They usually do more harm than good and should be used only as an absolute last
resort, right before the game goes in the trash can. Find a second-hand video game store
in your area that offers a professional polishing service. There's usually one around that
will do a proper job of taking the scratches out for $3 or $4 dollars. It's worth every
penny.
Unfortunately buying a DVD or CD player lens cleaner specifically for your Xbox is
usually a waste of money. They very rarely work and will sometimes ruin your Xbox lens
completely. Having a dirty lens can cause problems though. Click here to learn more
about this.
If you're getting a 'dirty disc error' please don't blow compressed air into your DVD
drive. It just stirs up the dust that's already in there and makes it worse. Same goes for
trying a vacuum cleaner.
Doing ANY repair work on your Xbox WILL void the warranty and Microsoft will NEVER
fix it for anywhere near a reasonable price, not that they do now anyway. But if your
warranty was still good you probably wouldn't be here reading this :-)
If you're thinking about just waiting to buy the new Xbox 360 and throwing your old
Xbox away take heed; it will only play SOME of your existing Xbox games. I've posted a
list of the current games that you will be able to play in a 360 as long as you have the
hard drive and associated emulators, this is all on the Xbox 360 info page.
You might have heard about adjusting/calibrating/tweaking the laser to try to get a little
more life out of it. I highly do not recommend this. What you do is cause the laser to work
harder trying to read the discs. This shortens the life of the laser so even if you're
successful it won't last long. This is what a lot of unscrupulous people do when they offer
to "repair" your Xbox system. The going rate is about $50 and they offer to fix your
"dirty disc errors" and disc reading problems. It appears to be fixed and they get your
money. It might last a week, it might even last a month or two, but it's not fixed because
you're going to have to replace it anyway. If they try the adjustment and it doesn't work
you get a phone call and they ask you to pay extra to either replace the laser or the
drive. Sum total $75-$100 plus the shipping you've already paid. Always ask beforehand
what exactly the repairman plans to do to repair your console, how much they charge,
and what happens if they can't fix it.
The power plug-in socket on an Xbox is a weak spot that's easily damaged if you're not
careful. I always suggest that people unplug from the wall rather than the Xbox. Also, be
sure not to put any strain on the cord. Give it some room to poke straight out from the
back of the console rather than pushed up against something or pulled over to the side at
a sharp angle. This saves having to replace the power supply unit later on down the track.
90% of the repairs I do are DVD drive related and they're fixed by installing the exact
same parts as I sell in the kits. There are however other things that can go wrong, and
I've compiled a lot of information on the subject. If your Xbox needs help and the
symptoms are different than any I've mentioned, just send me an e-mail describing what
it's doing. I'll be happy to share my information with you and hopefully help you get it
working again. LBrown@xboxrepairservice.com
